Shipping policy

All in-stock items ship within 2-5 business days. Time in transit is anywhere

from 2 to 10 business days. Once your purchase has shipped, Evolve Paddle Boards

will provide you with a tracking number via email.

SHIPPING DAMAGE & CLAIMS

Upon delivery inspect the box and contents for any signs of damage in front of the driver. If you find significant damage to the contents, you have the right to refuse the shipment. In this instance please write “Refused due to damage.” The shipment will be returned to us and, upon receipt of the damaged shipment, we will issue

a replacement shipment.

If the damage is minor and repairable you may choose to accept the shipment but you must write a description of the damage on the delivery receipt. In this instance, please email photos of the damage and the shipping box to

evolveboards@gmail.com within 48 hours of accepting the delivery. Please keep the packaging and shipping box in the event we need to ship the purchase back to us.

We will work with you until you are 100% satisfied with the outcome.

If the driver is unwilling or unable to wait for you to inspect the shipment

in their presence, please note this on the delivery receipt “Driver would not wait for the contents to be inspected, possible concealed damage.”

If there is any damage to the shipping box at all, please also note this on the delivery receipt.

CONCEALED DAMAGE

If the shipment is signed for without any notation of damage to the contents or

box, and concealed damage is discovered after unpacking and inspecting the

goods further, please email pictures of the damage to

evolvboards@gmail.com

within 48 hours of signing for the shipment. We will not be able to file a claim, however, we will work with you until you are 100% satisfied with the outcome.